Refunds Policy
Pahar Foundation has instituted a Donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Pahar Foundation expects that all donors will exercise due care and diligence while making donations.
Pahar Foundation also recognizes that a donation may be made erroneously or donors may change their mind. Pahar Foundation will examine the request for refund of donation and endeavour to make the refund. Pahar Foundation may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.
Pahar Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
For INDIAN USERS
Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Pahar Foundation’s office within 7 (Seven) days from the date on which you made the donation i.e.:
The date on which you Made the donation online, electronically or through other means, OR The date on which you Handed over the cheque / demand draft to Pahar Foundation or someone authorised by Pahar Foundation for this purpose, OR The date on which you Despatched the cheque / demand draft to Pahar Foundation by other means. No refund is made of extra bank charges incurred by the donor in case of cheque or ECS bounce / No refund is processed once a tax certificate has been issued in the donor’s name.
The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.
For FOREIGN USERS
For all foreign donors, once the funds for Donation are transferred, refund of the same will not be possible as per Foreign Contribution (Regulation) Act, 2010 (FCRA).
Official Address of Pahar Foundation –
Pahar Foundation
H.N. 93 ward no.35, Shiv mangal city, near Holyfaith college Harda District, Madhya Pradesh, 461331
Write to us –
paharfoundationhd@gmail.com